Build a Crew You Can Trust | BILD Co. Workshop
Workshop for Trade + Service Leaders
Build a Crew You Can Trust

A hands-on workshop that helps trade leaders build a team that performs without constant oversight.

Character • Culture • Communication
Group of Trade Leaders in Workshop Setting
Photo of Victoria
Facilitated by Victoria Cluney Founder, BILD Co. — Former Senior Officer & Personnel Selection Officer, Canadian Armed Forces. Recruited and selected 100+ tradespeople, including elite operators in high stakes environments.

Victoria spent years recruiting and selecting for high stakes environments, screening for the traits that predict whether someone will perform under pressure, take ownership, and hold the standard when no one is watching.

This workshop takes those same simple, field-tested concepts, built from selecting over 100 tradespeople including elite operators, and hands them directly to trade leaders. No corporate HR theory. Just what actually works.

Because the cost of getting it wrong is real. Every time an employee leaves, it costs 1.5 to 2 times their salary in lost productivity, missed opportunities, and wasted management time chasing the gap.

We partner with organizations to deliver practical selection and People Operating System workshops that help leaders recognize potential, make better hiring decisions, and build repeatable systems designed to predict performance.

The Three Conditions Of A Crew You Can Trust

Most people problems are not solved by more oversight. They are solved by aligning who you hire, how the team operates, and how leaders communicate.

01

Individual Character

Coachable. Accountable. Conscientious. Values aligned.

Learn to recognize the traits that predict whether someone will take ownership, respond to coaching, and uphold the standard.

02

Team Culture

Shared identity. Belonging. Collective values. Standards held.

Build a culture where people know what it means to be part of the team and how we do things here.

03

Leadership Communication

Clear expectations. Training. Delegation. Performance conversations.

Create the clarity and feedback loops people need to perform without the owner chasing every detail.

What Leaders Do In The Room
Practical. Live. Built For The Field.
1

Diagnose A Real Team Problem

Use the Problem Solver Framework to separate clarity, training, process, and people issues.

2

Make Performance Visible

Define what good looks like for a role, including expectations and practical KPIs.

3

Install Stronger Operating Rhythms

Identify the communication cadence that keeps leadership and the crew aligned, accountable, and in sync.

Who It's For
  • Contractor associations
  • Franchise groups
  • Supplier networks
  • Leadership teams
  • Industry events
Bring This Workshop To Your Organization

Fill out the intake form and we will follow up to confirm fit, format, and dates.

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Build the person. Build the business. Build the empire. Build a life by design.