People Operating System Diagnostic — BILD Co.
People Operating System Diagnostic
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People Operating System Diagnostic

Build a Crew you don't have to babysit

Find out what is driving poor performance, turnover, and constant dependance on you, then leave with a practical 90-day plan to fix it.

Built for $1M–$7M revenue trades
Teams of 5–50
BILD Co. clients average 2x revenue in 12 months
RECRUITING SELECTION ONBOARDING TRAINING LEADERSHIP ACCOUNTABILITY PERFORMANCE RETENTION
Your People System Diagnostic Map — sample
Built for established trade businesses doing approximately $1M–$7M in annual revenue with teams of 5–50 that have outgrown managing people through instinct, conversations, and the owner keeping everything together. On average, BILD Co. clients generate 2x their revenue in the first 12 months.
Is This You

This Is For You If…

The work is there. The business is growing. But the people side is starting to feel harder than it should.

YOU MAY BE

  • Spending too much time firefighting employee and crew issues
  • Getting inconsistent performance depending on which manager, supervisor, or crew is running the job
  • Hiring people only to discover they are not who you thought they were
  • Watching new hires quit, or having to fire them, before they even make it past the six-month mark
  • Taking too long to get good people fully trained and productive
  • Watching standards and accountability slip as the company grows
  • Still having decisions, problems, and people issues come back to you that should be handled by your leaders

THIS IS NOT FOR YOU IF

  • You're doing under $1M and don't yet have a real team
  • You're looking for low-cost HR policies, contracts, or compliance templates
  • You don't intend to change how you or your leaders operate day to day

The problem is not necessarily your people.
Your business may have simply outgrown the people systems that got you here.


The Deliverable

What You'll Walk Away With

Not 37 HR initiatives. The few moves that matter most right now.

01 / MAP

Your People System Diagnostic Map

We'll map the major gaps across your recruiting, selection, onboarding, training, leadership, accountability, performance, and retention systems. You'll see what is working, what is missing, and where your biggest people constraint actually sits.

02 / COST

Your Cost of Chaos Estimate

We'll identify where people problems are costing the business through owner time, management time, turnover, slow onboarding, rework, poor performance, and lost capacity — a real business cost against problems usually dismissed as "people issues."

03 / PLAN

Your 90-Day Stabilization Plan

You'll leave knowing the highest-priority people problem to solve first and what needs to happen over the next 90 days to strengthen the team.


Built By

Built For The Realities Of Running A Trade Business

Victoria Cluney, Founder of BILD Co.
VICTORIA CLUNEY
FOUNDER, BILD CO.

BILD Co. was founded by Victoria Cluney, a former Senior Officer and Personnel Selection Officer with the Canadian Armed Forces and a Master's in Organizational Psychology.

Victoria spent more than 15 years specializing in recruiting and selection, including leading personnel selection at regional and national levels and training assessors across Canada to identify the skills, behaviours, character, and potential required to succeed in high-stakes environments.

Today, she combines that experience with her own experience building six and seven-figure businesses to help trade business owners build strong teams they can trust.

The work has helped business owners:

  • Get off the tools by developing stronger operators and leaders who can take greater ownership of the day-to-day business
  • Improve team performance through clearer expectations, stronger communication, and more consistent ways of working
  • Create capacity for business growth through stronger leadership teams and people systems — BILD Co. clients generate 2x their revenue on average in the first 12 months

This is not traditional HR consulting.
We think like owners and build practical people systems that work in the real world.

Apply Now

Apply For Your People Operating System Diagnostic

The diagnostic is designed for established trade businesses doing approximately $1M–$7M in annual revenue with teams of 5–50 people. Answer a few quick questions about your business, then choose a time that works for you.

Question 1 of 7

What is your current annual revenue?

  • Under $1M
  • $1M–$2M
  • $2M–$4M
  • $4M–$7M
  • $7M+
Question 2 of 7

How many people are currently on your team?

  • 1–4
  • 5–10
  • 11–20
  • 21–35
  • 36–50
  • 51+
Question 3 of 7 · Select all that apply

What are the biggest people challenges in the business right now?

  • Finding the right people
  • Hiring the wrong people
  • People quitting or not working out within the first six months
  • Slow or inconsistent onboarding and training
  • Lack of accountability
  • Inconsistent performance or standards
  • Supervisors or managers struggling to lead
  • Losing good people
  • Too much still comes back to me
  • Other
Question 4 of 7

What is your top priority for the business over the next 12 months?

  • Grow the team and take on more projects
  • Improve performance of current team
  • Reduce the owner/leadership team's involvement in day-to-day operations
  • Prepare the business for sale/acquisition
  • Other
Question 5 of 7

Our packages begin at $30k with payment plan options available.

If the audit identifies a clear business case for moving forward, would an investment at this level be within the range your company could consider?

  • Yes
  • Possibly, depending on the scope, value and payment structure
  • No, not at this time
Question 6 of 7

Are you one of the decision-makers for an investment like this?

  • Yes
  • Yes, with another partner or leader
  • No
Question 7 of 7

Almost there! Let's get your details.

If we work together, what would "wildly successful" look like 12 months from now?

Choose Your Time

Select a time below for your 60-minute People Operating System Diagnostic.

How It Works

Diagnose First. Recommend Second.

This is not a generic sales call.

We'll start by understanding where your business is today, where you want it to go, and what is happening across your people, leadership, and systems. Then we'll identify the biggest constraint and determine what needs to happen next.

At the end, if we both see a big enough opportunity, Victoria will walk you through what it would look like to work together. If not, you still leave with your 90-day plan.

Worst Case

You leave with a clearer understanding of what is costing you time, money, and trust, plus a 90-day direction for fixing it.

Best Case

We uncover an important constraint that BILD Co. is uniquely positioned to help you solve, and we decide together whether it makes sense to keep going.

We run a limited number of Diagnostics each month so we can do the deep work. If this page is live, there are still spots available.

People Operating System Diagnostic

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